A new and innovative approach to healthcare…We aim to be one of the UK’s largest home healthcare providers, transforming healthcare with pharmaceutical and clinical services that put patients and their families first.
The goal is to provide our patients with a range of innovative clinical services from the comfort of their home and offer them, and their carers, an extensive support network.
Our approach is simple, we want to empower patients with good quality healthcare, in order to continue to deliver high quality service. We rely heavily on the involvement of patients, carers, healthcare professionals and commissioners. We frequently collect patient and customer feedback through surveys and we use this to monitor and continuously improve all aspects of our service delivery.
First Call Pharmacy has one core principle: our patients come first.
Keeping in mind with ‘the patient comes first’ philosophy, we have set about challenging the accepted norms, by adopting new technologies and innovative ways of thinking to develop a service which puts the patient at the forefront of everything we do at First Call Pharmacy.
Each and every member of our team from our clinical pharmacist to our drivers shares our patient focus and is dedicated to delivering the best possible care.
We do not operate in isolation but rather aim to engage with the broader team comprising of families, GPs, community service providers, hospital staff, local charities and others. The patient is at the heart of this team, but we do not see them as a mere passive member; rather they are an integral part of the team and take responsibility of their treatment. Aiming to empower our patient with their healthcare to give them confidence and positivity to make their treatment a success.
First Call Pharmacy was established by founder and director Sarah Piperdy. We are registered with the General Pharmaceutical Council and regulated by the Medicines and Healthcare products Regulatory Agency. Our GPhC premises number is 9011033 and can be verified by clicking here. Our Superintendent Pharmacist is Sarah Piperdy, GPhC number 2068120. Registration can be viewed by clicking here. Sarah graduated from the University of Bath in 2007 with a First class honours in Master of Pharmacy.
Our vision is to empower patients with their health and to give them a greater choice from the comfort of their own homes. Our expertise and experience is in providing the correct medicines for our patients within a regulated and efficient framework. Safety is our priority. We always ensure your medicine is from a reputable source and we minimise dispensing errors by accurately checking medication against prescriptions in a regulated environment. Our dedicated staff operates a tightly controlled system of storage and delivery, which ensures the medicines you need arrive quickly and with clear labelling, yet safely and discreetly packaged.
We have set out working with the NHS, pharmaceutical companies, private medical consultants and GPs. Our experienced team operate from our registered pharmacy base in Gloucestershire to provide national services.
